Why are you leaving it up to patients to make the decisions?
YOU (and your team) ARE THE PROFESSIONALS.
That’s why they have sought out your healthcare services in the first place, because they need a professional opinion, they need professional advice, and they want guidance and direction from you and your team.
This is one of the main reasons clinic owners struggle with patient engagement and achieving successful outcomes.
As a registered physical therapist of more than 18 years I understand that we are ‘ethical’ based practitioners. We’re in the caring business. So being a highly professional trusted health advisor and making strong recommendations can make many therapists feel pushy.
But I can tell you this is not what patients think.
I own AlbertaPT, which has 6 locations in Calgary. We run a multidisciplinary clinic that includes physiotherapists, kinesiologists, massage therapists, and we work with physicians.
As physiotherapists, chiropractors, and massage therapists, we need to engage the person in a treatment plan at the very first visit. And really, patient satisfaction and retention isn’t all that complicated.
So let’s talk about 10 patient engagement strategies you can implement tomorrow at your practice.