Just about every company has one. The workplace bully, the perpetual complainer, the know-it-all. These are all examples of the co-worker from hell. As a clinic owner, you should be very cautious of who you hire in your clinic. Hiring the wrong physiotherapist, chiropractor, or office manager can destroy the clinic’s reputation that you’ve worked so hard to build - ultimately affecting your bottom line.
Determining whom to avoid and whom to hire isn’t easy. So how do you minimize your chances of hiring a monster? Simply put - a honest reference check. Past performance is often the best indicator of future performance, therefore, reference checks are vital to the selection process. Hiring someone without conducting a proper reference check is like placing a loose cannon in front of your patients - dangerous and unpredictable. What you don’t know can hurt you! Avoid hiring a toxic employee!