Have you ever wanted to criticize a situation constructively, but found yourself holding back because you didn’t know how to convey your message without making the other person feel defensive or attacked?
As a clinic owner, you must provide constructive feedback on a regular basis to keep your staff, contractors and marketing goals on track. It can be frustrated managing physical therapists, chiropractors, and massage therapists especially when they are self-employed/independent contractors.I just read an awesome article from Buffer on how to give and receive feedback at work in the best ways possible. If you a clinic owner and you want grow your business, you need to read this. In this article, Buffer explores the following:
1) What happens in our brains when we receive criticism
2) Seven criteria for effective feedback
3) How to give a constructive criticism sandwich
4) Best way to prepare for and receive criticism