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PHYSIOTHERAPY EQUIPMENT

Repair Experts

 
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CURRENT PROMOTION

Looking to buy a new ITO or BTL Electrotherapy Unit for your clinic? Now’s the perfect time! Until December 31st, 2019, we are offering FREE travel charge for new customers looking to get their units calibrated in the greater Vancouver area, with the purchase of a new ITO and/or BTL unit. A $120CAD value, yours for free! Labor charges apply.

Calibration service must be booked anytime between Jul 1st, 2019 – December 31st, 2019.

Why is it important to have your units calibrated? The answers quite simple! Scheduling yearly calibration services ensure that your unit is functioning properly for patient safety. Also, annual electrotherapy testing is required by most of the Province's College of Physiotherapists.

For more information on this promotion we can be reached by phone at 1-877-855-8818 or by email at maintenance@clinicsuppliescanada.com.


When was the last time you had your equipment repaired or serviced?

maintenance landing page chattanooga machine    maintenance landing page BTL shockwave unit      maintenance landing page ITO ulrasound      maintenance landing page seers medical sterling table  

Don’t risk putting your clients at harm or getting a patient lawsuit. 

CSC is now offering calibrations, full repairs and preventative maintenance (across Canada) for all your clinical needs. Our experienced service technician has over 30 years of experience in repairing and calibrating all makes and types of physiotherapy equipment and tables. CSC Maintenance currently services over 850+ clinic's annually by offering preventative maintenance including calibration, cleaning and repairs. 

Our experienced technicians will provide you with the calibration certification, maintenance records and electrical safety records.  Be aware of non experienced of technicians claiming to repairs your equipment without medical experience, history, and correct technical documents.  
 
Just fill out the form or call us at 1 (877) 855-8818
 
 

 

Calibrate

 

  Make sure your physiotherapy equipment works accurately.
  • Ultrasound Therapy Machines
  • Interferential Current Machines
  • Traction Units 
  • And More!

Repairs

 

Fix your damaged physiotherapy equipment and tables.  
  • Ultrasound Therapy Machines
  •  Interferential Current Machines
  • BTL Shockwave Therapy Machines
  • Hydrocollators
  • Physiotherapy Tables
  • And More! 

 

 


Your Service Options

Ship your modalities to CSC for calibrations
    • $120/hour,
    • plus return shipping 

  • Loaners available upon request. Additional fees apply.
  •  
  • Please call for more information.


Our technicians will go to your clinic
    • $240 (min. charge)
  •  
  • Lower Mainland Fees:
  • $120/hr labour
  • $120/hr travel

Annual Out of Town Trips:
Vancouver Island, Whistler,
and Okanagan 
Rates may vary, please call for more information.

Drop off your modalities at CSC
  • $120/hr
  •  

Labour charges apply.

How does Pack + Ship service work?

FAQs

How to pack my physiotherapy equipment?

  1. Gather the unit and all accessories together.
  2. Wrap the unit with protective material, such as bubble wrap, or packing tissue paper.
  3. Pack the unit in a proportioned box according to the size of your equipment.
  4. Enclose a note stating what the issue(s) are and return address in the box.
  5. Fill the empty space with packing peanuts or bubble wrap if necessary
  6. Use packing tape to tape up the box
  7. Stick the shipping label on the box.
  8. Ship your packed equipment to us using your choice of courier to:
    Clinic Supplies Canada - Maintenance
    #101 - 317 Columbia Street. New Westminster, BC V3L-1A7

What should I pack?

Please pack ALL accessories for your modalities. For example: Include ALL ultrasound heads when shipping your ultrasound unit. Please include all electrodes, leads and power cord when shipping IFC units.

How long does it take to calibrate / repair my modality?

We have a 48 hour turnaround time UPON RECEIVING your machine in our shop. This does NOT include shipping time frame.

I need a Loaner! What is your loaner policy?

Loaners are available for an additional cost. Loaner cost varies and depends on the unit. Please give us a call for more information.

Once you receive the fixed machine from us, please ship the loaner unit back to our warehouse within 2 business days with a tracking number. We charge a late fee of $10 per day for each day the unit is late.

You will be held 100% responsible for any late fee, lost, missing accessories or damages to the loaner unit.

What is CSC's return shipping guideline?

We use standard ground delivery to return your repaired units with delivery signature required. Approx. transit time*:
2 day(s) to greater Vancouver areas.
3 days to BC, AB.
5 days to SK, MB.
7 days to ON, QC , NB, NS and NL

* transit time is an approximate
* business days

I need my unit back sooner! Can I do that?

Yes, express shipping is available at an additional cost of $20. We will ship it with express air delivery. Approx. transit time is 2 - 3 days.

What happens if my unit is beyond calibration?

If any repairs are needed beyond calibration, we will contact you with estimated quote before we proceed with any repairs. Additional costs of parts & accessories may occur.

What happens if my unit is not repairable?

We will inform you if your modality is NOT repairable. We can recycle the unrepairable unit(s) if you wish. In this case, you will not be charged with the full price but an estimate cost of $60 will be applied. Return shipping also will be applied, should you need the unit to be sent back to you.

Why should I choose CSC for servicing my equipment?

After the calibration, our experienced service technicians will provide you with a calibration certification and electrical safety documentation for your record.


Your Certified Service Technician

Paul Figurelli

Paul has been servicing our electrotherapy equipment annually for a number of years now and has always been professional and helpful. Canada Clinic Supplies are also prompt when equipment breaks down and usually have it repaired and operating within days. Can't say enough about the service and quality of their work.

Matt Wright-Smith, Owner | Healthx Physical Therapy

Paul is THE best in the business. Can't recommend him more.

Darin Cohen | Expert Physio 

As an owner of three sports centers in the lower mainland I can rely on Enzo and Paul to keep my equipment operating correctly and fully tested. They have been expedient, knowledgeable and always friendly. I fully endorse them and staff.

Michael | Canopy Integrated Health

Call 1 (877) 855-8818
Or fill out the form on the right

 

As a clinician or clinic owner, you absolutely MUST stay in compliance with regulatory obligations or you risk putting your clients at harm or losing your entire clinic to liability.

College Of Physical Therapist regulations state that you MUST:

  • Annual calibration and electrical safety testing must be completed
  • Provides evidence that the necessary steps have been taken to ensure the equipment is safe for patient use
  • Maintained and calibrated according to manufacturer recommendations
  • Appropriate infection control procedures are in place
  • Maintain a written record of all repair and maintenance services
  • Work in accordance with regulation

Here are the regulations for British Columbia, and Alberta. For other provinces, please check with your provincial college regulations.

Don’t risk landing your clinic in liability! Even if you do not have direct control over the maintenance of equipment, for example, your employer is responsible; you are expected to take reasonable steps to ensure the safety of the equipment.

You MUST have your equipment maintained consistently on a regular-scheduled basis - cleaned, repaired and calibrated. And CSC Maintenance can help!

 

Get Started Now

 

Get Servicing (anywhere in Canada)