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PHYSIOTHERAPY EQUIPMENT

Repair Experts

 
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When was the last time you had your equipment repaired or serviced?

Don’t risk putting your clients at harm or getting a patient lawsuit. 

CSC is now offering calibrations, full repairs and preventative maintenance (across canada) for all your clinical needs. Our experienced service technicians have over 30 years of experience in repairing and calibrating all makes and types of physiotherapy equipment and tables. CSC Maintenance currently services over 850+ clinic's annually by offering preventative maintenance including calibration, cleaning and repairs. 

Our experienced technicians will provide you with the calibration certification, maintenance records and electrical safety records.  Be aware of non experienced of technicians claiming to repairs your equipment without medical experience, history, and correct technical documents.  
 
Just fill out the form or call us at 1 (877) 855-8818
 
 

 

Calibrate

 

  Make sure your physiotherapy equipment works accurately.
  • Ultrasound Therapy Machines
  • Interferential Current Machines
  • Traction Units 
  • And More!

Repairs

 

Fix your damaged physiotherapy equipment and tables.  
  • Ultrasound Therapy Machines
  •  Interferential Current Machines
  • Shockwave Therapy Machines
  • Hydrocollators
  • Physiotherapy Tables
  • And More! 

 

 


Your Service Options

Ship your modalities to CSC for calibrations
    • $180 / Unit
  • Return ground shipping
  • Express shipping +$20
  • Add Loaner +$100
Our technicians will go to your clinic
    • $240 (min. charge)
  • Vancouver only
  • $120/hr labour
  • $120/hr travel
Drop off your modalities at CSC
  • $120/hr
How does Pack + Ship service work?

FAQs

How to pack my physiotherapy equipment?

  1. Gather the unit and all accessories together.
  2. Wrap the unit with protective material, such as bubble wrap, or packing tissue paper.
  3. Pack the unit in a proportioned box according to the size of your equipment.
  4. Enclose a note stating what the issue(s) are and return address in the box.
  5. Fill the empty space with packing peanuts or bubble wrap if necessary
  6. Use packing tape to tape up the box
  7. Stick the shipping label on the box.
  8. Ship your packed equipment to us using your choice of courier to:
    Clinic Supplies Canada - Maintenance
    #101 - 317 Columbia street. New Westminster, BC V3L 1A7

What should I pack?

Please pack ALL accessories for your modalities. For example: include ALL ultrasound heads when shipping ultrasound. Include all electrodes, leads and power cord when shipping IFC units

How long does it take to calibrate / repair my modality?

We have a 48 hour turnaround time UPON RECEIVING your machine in our shop. This does NOT include shipping time frame.

I need a Loaner! What is your loaner policy?

Loaner option is available for an additional cost of $100. Once you receive the fixed machine from us, please ship the loaner unit back to our warehouse within 2 business days with tracking number. We charge a late fee of $10 per day for each day the unit is late.

You will be held 100% responsible for any late fee, lost, missing accessories or damages to the loaner unit.

What is CSC's return shipping guideline?

We use standard ground delivery to return your repaired units with delivery signature required. Approx. transit time*:
2 day(s) to greater vancouver areas.
3 days to BC, AB.
5 days to SK, MB.
7 days to ON, QC , NB, NS and NL

* transit time is an approximate
* business days

I need my unit back sooner! Can I do that?

Yes, express shipping is available at an additional cost of $20. We will ship it with express air delivery. Approx. transit time is 2 - 3 days.

What happens if my unit is beyond calibration?

If any repairs are needed beyond calibration, we will contact you with estimated quote before we proceed with any repairs. Additional costs of parts & accessories may occur.

What happens if my unit is not repairable?

We will inform you if your modality is NOT repairable. We can recycle the unrepairable units if you wish. In this case, you will not be charged with the full price but an estimate cost of $60 will be applied. Return shipping also will be applied, should you need the unit to be sent back to you.

Why should I choose CSC for servicing my equipment?

After the calibration, our experienced service technicians will provide you with calibration certification and electrical safety documentation for your record.


Your Certified Service Technicians

Paul Figurelli

Paul has been servicing our electrotherapy equipment annually for a number of years now and has always been professional and helpful. Canada Clinic Supplies are also prompt when equipment breaks down and usually have it repaired and operating within days. Can't say enough about the service and quality of their work.

Matt Wright-Smith, Owner | Healthx Physical Therapy

Paul is THE best in the business. Can't recommend him more.

Darin Cohen | Expert Physio 

As an owner of three sports centers in the lower mainland I can rely on Enzo and Paul to keep my equipment operating correctly and fully tested. They have been expedient, knowledgeable and always friendly. I fully endorse them and staff.

Michael | Canopy Integrated Health

Call 1 (877) 855-8818
Or fill out the form on the right

 

As a clinician or clinic owner, you absolutely MUST stay in compliance with regulatory obligations or you risk putting your clients at harm or losing your entire clinic to liability.

College Of Physical Therapist regulations You MUST:

  • Annual calibration and electrical safety testing must be completed
  • Provides evidence that the necessary steps have been taken to ensure that equipment is safe for patient use
  • Maintained and calibrated according to manufacturer recommendations
  • Appropriate infection control procedures are in place
  • Maintain a written record of all repair and maintenance services
  • Work in accordance with regulation

Here are the regulations for British Columbia and Ontario. For other provinces, check with your provincial college regulations

Don’t risk landing your clinic in liability! Even if you do not have direct control over the maintenance of equipment, for example, your employer is responsible; you are expected to take reasonable steps to ensure the safety of the equipment

You MUST have your equipment maintained consistently on a regular-scheduled basis - cleaned, repaired and calibrated. And CSC Maintenance can help!

 
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Get Started Now

 

Get Servicing (anywhere in Canada)